Press & Recognition

A LETTER FROM OUR CEO, MIKE STONE

OUR COMMITMENT TO THE COMMUNITY
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NEW STORE HOURS

Store hours have changed to 8am - 9pm except for our stores in Palo Alto on California Ave. and San Bruno at the Bayhill Shopping Center which are 8am - 8pm. This will allow us to better care for our people, replenish our shelves, and conduct a deeper cleaning of our stores each day. With these changes our in-store Peet's Coffee Bars and Starbucks Coffee Bars hours will also temporarily change to 7am - 12pm, 7am - 2pm or 7am - 4pm. Please see our locations page for times.

SPECIAL SHOPPING HOURS FOR SENIORS 60+ & IMMUNOCOMPROMISED

Effective Saturday, March 21st, we will be opening all our stores 1 hour early on Saturdays, Tuesdays, and Thursdays from 7am - 8am to serve our senior 60+ and immunocompromised customers. We ask you to please respect this window of time to allow this group to shop.

*Our San Francisco California Street location will support this special shopping hour every day of the week.

HEALTHCARE WORKERS & FIRST RESPONDERS

All Healthcare Workers & First Responders will be brought to the front of our lines waiting to enter our stores. Please introduce yourself to our staff and show ID. We appreciate your hard work and effort and we thank all our customers for their patience regarding these procedures.

PLEASE DONATE

You can make a difference! Let's show our thanks to our local Healthcare Workers, by helping them get the resources they need. Visit your local Mollie Stone's Markets today and at checkout ask your cashier how you can donate today!

ON THE SPOT HIRING

We are locally devoted during these unprecedented times. All those in need of employment, we invite YOU to come join us in making a difference in people's lives through food as we embody our commitment to our communities.

All new temporary, part-time, or full time Mollie Stone's employees receive competitive pay and health care benefits.
We are hiring on the spot at all 9 of our locations, for various positions within many departments. Please apply online at molliestones.com/careers, at our Corporate office in Mill Valley, or in-store directly with a Store Manager. Please help us spread the word by sharing this with your community.

Come join our family today! Find a Mollie Stone's Markets near you:

PRODUCT AVAILABILITY

We are committed to serving our communities throughout these times of uncertainty. As a result of the COVID-19 outbreak, with limited supply, higher than usual demand, and new constraints to our supply chain, our suppliers have been forced to increase their prices on certain products. As a result of these pressures on industry, you may temporarily see higher prices and limited stock on certain products.

While shopping, we encourage you to keep your neighbors in mind and only take what you immediately need for the coming week or two. We recognize that supply and demand for food will continue to be unbalanced. We are committed to providing value for our goods and services and will not be raising prices because of demand during this pandemic. Thank you for your business and patience during these unprecedented times.

SHOPPING BEST PRACTICES

It is with the utmost appreciation for our staff and team at Mollie Stone's. They have been working tirelessly to do their best for you. Each day they are ready to serve, working around the clock to stock our shelves, clean our stores, and support our customers.

To show your support for them, I would ask the following of you:

As of Thursday, April 16th everyone entering our stores must wear face protection.
As of Tuesday, April 14th we will be limiting accepting cash for payment. We will no longer offer cash back. Please pay with Credit/Debit/Apple Pay/Google Pay only. If you need assistance, please ask the Store Manager.
Gloves will be provided to all shoppers upon entering our stores.
Try to maintain adequate distance both between you and other customers and our team at Mollie Stone's. Two shopping carts = 6ft.
All shopping aisles are one-way to allow for social distancing. Please follow floor signage for direction.
We are no longer allowing reusable bags into our stores. Do not bring your reusable bag. Because of this, we will not be charging for shopping bags at this time.
Please always make sure to cough or sneeze into your elbow or cloth tissue.
Please do not visit our stores if you have any symptoms of illness. Go onto delivery.molliestones.com and we will deliver groceries to you. *There will be delivery delays, Mollie Stone's and Instacart are doing everything we can to get orders fulfilled as quickly as possible. If you are a new user, or signing in on a new browser, you may see a zip code button that says "Delivery in as little as 1 hour." This is unfortunately not the case, there will be delivery delays.
Recognize our team of employees for the community service they are providing during this time.

DELIVERY

As we all stay home and stay safe, please do not visit our stores if you have any symptoms of illness. Go onto delivery.molliestones.com and we will deliver groceries to you. There will be delivery delays, Mollie Stone's and Instacart are doing everything we can to get orders fulfilled as quickly as possible. If you are a new user, or signing in on a new browser, you may see a zip code button that says "Delivery in as little as 1 hour." This is unfortunately not the case, there will be delivery delays.

HEALTH AND SAFETY

As of Thursday, April 16th everyone entering our stores must wear face protection.
As of Tuesday, April 14th we will be limiting accepting cash for payment. We will no longer offer cash back. Please pay with Credit/Debit/Apple Pay/Google Pay only. If you need assistance, please ask the Store Manager.
Gloves will be provided to all shoppers upon entering our stores.
At all locations the number of customers allowed to occupy the store at one time will be limited.
As lines may form we ask that you stand 6 ft away from the person in front of you.
All shopping aisles are one-way to allow for social distancing. Please follow floor signage for direction.
Protective glass sneeze guards have been placed at cash registers in all 9 locations.
Sanitizing wipes are available at every store entrance for customers to wipe down their shopping cart.
Sanitizing surfaces that are frequently touched, and replacing self-service food bar utensils throughout the day.
Hand baskets are being sanitized after each use.
Sanitizing surfaces that are frequently touched throughout the day.
We will not accept product returns at this time.
We are no longer allowing reusable bags into our stores. Do not bring your reusable bag. Because of this, we will not be charging for shopping bags at this time.
All bulk food products will not be sold.
We have temporarily closed our self-service juice machines.
We have suspended all bottle returns from Straus Family Creamery & California Redemption Value (CRV) submissions.
For your safely we have temporarily closed our Hot Bar, Salad Bar and Soup Bar. We apologize for any inconvenience this may cause.
Mollie Bus services have been suspended at this time.
Mollieland services have been suspended at this time
All food demos and passive demos have been discontinued.
Removing "tester" bottles in our Health & Body Care aisles.
Suspension of filling customer's personal coffee cups at our locations with Starbucks or Peet's within the store.
Providing individually wrapped plastic to-go utensils.
All bread companies are required to deliver bread (not in bags) to reverse the bread so the open part is not exposed to the public.
Mollie Bus drivers are required to wipe down all seats and handles in their buses.
Re-Emphasizing to all our employees CDC best practices.
Re-Emphasizing to all our employees that if they are sick, they are required to stay home.
We recognize these are unprecedented times and remain committed to doing our best for you, keeping you informed as things change. We appreciate your patronage and are grateful to serve you.